Boss88 Privacy Policy

1. Introduction

Welcome to Boss88. This Privacy Policy explains how Boss88 ("we", "us", or "our") collects, uses, stores, and protects the personal information you provide when you register, log in, play games, place bets, or otherwise interact with our online gaming platform at boss88.my.

By creating an account or continuing to use our platform, you confirm that you have read and understood this policy. We encourage you to read through the whole thing — it's written in plain language so it's easy to follow.

This policy applies to all users of Boss88 based in the Philippines. If you have questions at any point, you're welcome to reach out to our support team.

2. Information We Collect

We collect information in a few different ways depending on how you use our platform:

Information you give us directly:

• Full name, date of birth, and nationality
• Email address and mobile number
• Home address (city/province level — we serve users across Manila, Quezon City, Cebu, Davao, and other parts of the Philippines)
• Government-issued ID and selfie for identity verification (KYC)
• Payment details for deposits and withdrawals, such as GCash or Maya account information, or bank account details for bank transfers
• Username and account preferences

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser
• Session data and login timestamps
• Gameplay activity, betting history, and transaction logs
• Cookies and similar tracking technologies

We do not collect credit card numbers or any cryptocurrency wallet information, as these are not accepted payment methods on Boss88.

3. How We Use Your Information

The information we collect is used to run and improve Boss88 in a way that's fair, secure, and useful for you. Here's what that looks like in practice:

• Account management: To create, verify, and maintain your Boss88 account, including OTP authentication and password recovery.
• Transaction processing: To process deposits and withdrawals through supported local payment channels in PHP (Philippine Peso).
• Identity verification: To carry out KYC checks and comply with applicable regulations that require us to confirm who our players are.
• Customer support: To respond to your queries, resolve disputes, and improve the overall service experience.
• Fraud prevention and security: To detect unusual activity, prevent unauthorised access, and protect both you and Boss88 from potential threats.
• Platform improvements: To understand how our users interact with the platform so we can make it faster, more stable, and more enjoyable.
• Responsible gaming: To monitor usage patterns and flag potentially problematic behaviour in support of our responsible gaming commitments.
• Communications: To send you important account notices, policy updates, and — if you've opted in — updates about promotions and platform features.

We will not use your information for purposes beyond what's described here without letting you know first.

4. Cookies and Tracking Technologies

Boss88 uses cookies and similar technologies to keep the platform running smoothly. Cookies are small files stored on your device that help us remember your preferences, maintain your session, and understand how the site is being used.

Here's a quick breakdown of the types of cookies we use:

• Essential cookies: Required for the platform to function. Without these, things like logging in and navigating the site wouldn't work properly.
• Performance cookies: Help us measure how pages are loading and identify any technical issues affecting your experience.
• Functional cookies: Remember your settings and preferences so you don't have to reconfigure them every visit.
• Analytics cookies: Give us a general picture of how our users navigate the site, which helps us improve it over time. These are anonymised and not linked back to individual accounts.

You can manage cookie preferences through your browser settings. Keep in mind that disabling certain cookies may affect how well the Boss88 platform works on your end.

5. When We Share Your Information

We do not sell or rent your personal data to third parties. There are, however, specific situations where we may share your information with trusted partners and service providers:

• Payment processors: When you make a deposit or withdrawal using GCash, Maya, or bank transfer, relevant transaction data is shared with the payment provider to complete that transaction.
• Identity verification services: Third-party KYC providers may receive a copy of your ID documents solely for the purpose of verifying your identity.
• Technology and infrastructure partners: Our platform runs on service providers who help with hosting, security, and platform maintenance. They are contractually bound to handle your data with confidentiality.
• Legal and regulatory requirements: If required by law or a valid legal process, we may be obligated to disclose certain information to the appropriate authorities.
• Fraud prevention agencies: In cases of suspected fraud, money laundering, or other illegal activity, we may share relevant data with specialist agencies to investigate and prevent harm.

In every case where sharing is necessary, we take steps to ensure your data is handled responsibly and only to the extent needed for the stated purpose.

6. Data Retention

We keep your personal information for as long as your account is active or as required to fulfil the purposes outlined in this policy. If you close your account, we may retain certain records for a period afterwards to comply with legal obligations, resolve any outstanding disputes, and maintain accurate audit trails.

Transaction records and account activity logs are typically retained for a minimum of five years in line with standard financial compliance requirements. Once that retention period has passed and there is no ongoing legal basis to keep the data, it is securely deleted or anonymised.

7. Your Rights as a User

As a Boss88 user, you have the right to:

• Access your data: Request a copy of the personal information we hold about you.
• Correct inaccuracies: Ask us to update or correct information that is outdated or incorrect.
• Request deletion: Ask us to delete your personal data, subject to any legal obligations that require us to retain it.
• Withdraw consent: Where processing is based on your consent (such as marketing communications), you can withdraw that consent at any time.
• Object to processing: Raise concerns about how your data is being used in specific circumstances.

To exercise any of these rights, please contact our support team. We aim to respond to all data-related requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request.

8. Security Measures

We take platform security seriously. Boss88 employs a combination of technical and organisational measures to protect your personal data from unauthorised access, loss, disclosure, or misuse.

• 256-bit SSL/TLS encryption on all data in transit
• Encrypted storage for sensitive information at rest
• Two-factor and OTP-based authentication for account access
• Regular security audits and vulnerability assessments
• Restricted internal access — only authorised personnel can access sensitive user data
• Monitoring systems that flag and respond to suspicious activity in real time

While we work hard to protect your information, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Boss88 account and to avoid sharing your login details with anyone.

9. Minors and Age Restrictions

Boss88 is strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under this age. If we discover that a minor has registered or attempted to use our platform, the account will be suspended immediately and any associated data will be deleted.

If you believe a minor has registered on Boss88, please contact our support team so we can act quickly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we'll update the "Last Updated" date at the top of this page. For significant changes, we'll notify you through your registered email address or via an in-platform notice.

Continuing to use Boss88 after a policy update means you accept the revised terms. If you disagree with any changes, you have the right to close your account and request deletion of your data.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, our support team is ready to help. You can reach us at:

Email: [email protected]

Platform: boss88.my